Returns & Exchanges
We want you to love your beauty routine, which is why we offer a 30-day return policy for all unused and unopened products. If you are not completely satisfied with your purchase, our team is here to help facilitate a seamless return or exchange.
Initiate Your Request
Log in to your SLIP account or use our guest portal with your order number and email address to start the process.
Pack Your Items
Carefully place the items in their original packaging to ensure they are protected during transit back to our warehouse.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing